CUSTOMER SUCCESS
"You guys are amazing and we wouldn't be where we are at 38% growth YOY without you!"
PROJECT SUMMARY
In October 2022, a client's Google Ads campaigns were floundering—sales were declining, and their ads weren’t delivering the sales needed. They were tracking the wrong metrics and missing key opportunities to optimize for sales, not just meetings.
We took over their campaigns and applied advanced data-driven strategies, focusing on improving tracking, tightening keyword targeting, and optimizing the campaigns towards actual sales. With continuous testing, data analysis, and collaboration, we increased sales dramatically.
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RESULT: A 857% ROAS, over $13.4 million in conversion value, and over 505K clicks in under 12 months.
DIRECT FROM THE SOURCE
Chief Marketing Officer
We initially came to Courtney and Kelly from Screws and Stilettos to boost our Google ad performance. While they still do that today, they've also helped us with so much more. Tied to Google ads, they've incorporated our sales data from HubSpot to create models for better ad performance.
They've optimized our landing pages to generate more qualified meetings for our sales team, and they've significantly improved our local search performance. Courtney and Kelly are incredibly smart, full of energy, and some of the smartest marketing technology experts I've worked with.
They come as a bundle, a one two punch, and they deliver results.
Give them a call.
BACKGROUND
October 2022: We take over the client’s Google Ads campaigns amid declining sales.
Initial Issues:
- Not tracking sales, only meetings.
- No strategy for identifying high-quality leads.
- Keywords were too broad, attracting low-intent traffic.
- Landing pages hosted on a platform with limited data visibility.
- No data-driven optimization process.
PERFORMANCE SUMMARY
We transformed their campaigns by fixing tracking, focusing on sales optimizations, and working closely with sales teams to define quality leads. Key changes included migrating landing pages to HubSpot for data integration, testing new landing page designs, and refining keywords and ads.
Results (over a 12-month period):
- Conversions: +372K clicks (up 7 million impressions).
- Conversion Value: $13.4 million in sales.
- Actual ROAS: +750% increase.
- Sales: A 240% sales boost using the same ads, but optimized to high-quality leads.
ACTION PLAN + RESULTS
I. INFRASTRUCTURE + TRACKING FIXES
PLAN OF ACTION
- Migrated all landing pages to HubSpot to centralize and better track data.
- Improved tracking capabilities to connect ad performance to sales metrics.
- Connected the quality of booked meetings to ads and improved data analysis.
ACTUAL RESULTS
Increased Conversion Value: +$12.9M
-
up 2,067% from 12 months prior to take over
Better Lead Visibility
-
defined quality leads with a lead scoring system
REDUCED COSTS on Additional Tools + Platforms
UTILIZED OMNICHANNEL PLATFORM so Sales + Ads Could Talk
II. OPTIMIZING ADS FOR SALES
PLAN OF ACTION
- Turned off underperforming campaigns, keywords, and ad groups to focus budget on high-performing campaigns.
- Implemented portfolio bid sharing so campaigns could learn from one another.
- Added negative keywords and began testing dynamic search ads.
- Collaborated with the sales team to understand what constitutes a high-quality lead and optimized campaigns toward those engaged leads.
ACTUAL RESULTS
Return on Ad Spend 857%
- up from 106%
Sales Increased by 240%
- same ads, optimized to target engaged high-quality leads
240% INCREASE IN CONVERSION VALUE from Paid Ads + Lead Generation
752% INCREASE IN ROAS from Google Ads
III. FINE-TUNING FOR CONTINUOUS IMPROVEMENT
PLAN OF ACTION
- A/B tested landing page designs and forms to refine the user experience.
- Introduced longer forms to weed out low-intent leads.
- Implemented performance max campaigns to drive even more traffic.
ACTUAL RESULTS
Conversion Rate + 138%
- in overall conversion rates
Improved Form Submissions
- increased lead quality with lead scoring and enhanced forms