AI SaaS Event Site on HubSpot: From Locked-Out to Live-Edits in Days
Industry
Technology
Challenge
An AI SaaS team had a gorgeous, custom “Ferrari” site they couldn’t drive—every change required a vendor ticket, two weeks’ notice, and extra fees. Two weeks before their flagship event (130+ speakers), the site went into a full content freeze.
Results
Launched event microsite on HubSpot in < 2 weeks. Updates happened up to the minute—including mid-event speaker swaps. Attendees used the site as the live hub for days. Post-event, the company migrated the entire website to HubSpot for speed, control, and cost discipline.
Key Product
Website Migration, Hubspot Build, Training
Our custom site was the Ferrari of websites, but we couldn’t drive it. When Kelly + Courtney suggested we build a micro-site on HubSpot we could own, I said, "I will never edit a website." Then I found myself smiling ear-to-ear midway through the event when a prominent speaker changed, and I was able to make the change myself in under 10 seconds. It was liberating.
CMO, SaaS Company
About the Client
$20M+ SaaS company based in the US.
Spent over $ 130K on a completely custom CMS website that could only be edited by the agency that designed it.
Client hosts a multi-million-dollar flagship event, with over 130 speakers, annually. Speakers and event details change up to the minute they go on-stage.
Every year, they were locked out of their custom CMS 2 weeks before the event, resulting in a poor attendee experience. We changed that.
Background Timeline
Client Context: VC-backed AI SaaS with a custom CMS that looked elite, but blocked marketing velocity—especially risky ahead of a marquee, million-dollar event.
Timeline
- Week 0 (Emergency): Rapid assessment → scope → HubSpot event microsite build.
- Week 1: Drag-and-drop component set, SEO basics, and 1-hour team training; handover with editor permissions and SOPs.
- Event Week: Live updates (speaker changes, room shifts, agenda tweaks) executed by marketing in seconds.
MONTH 1–2: Full website migration plan → reusable component library → governance + editability targets (≥90% marketer editability; <15-minute median publish).
PERFORMANCE SUMMARY
Quantifiable Wins
- Editability: “Developers only” → 100% marketer-editable modules.
- Publish speed: ~2 weeks per change → <15 minutes median publish time (10 seconds for critical swaps).
- Event agility: 0 updates allowed during final 2 weeks → real-time edits before and during sessions.
- Ownership: Vendor-locked stack → team-owned CMS + reusable components.
- Cost discipline (est.): Eliminated recurring dev tickets and late-stage change orders → ≈$50k–$100k/yr avoided (this case modeled near $70k/yr) via reduced retainers and emergency fees.
Qualitative Wins
- Happier attendees: Attendee experience improved with accurate, live schedules and bios.
- Confidence + control: CMO and team regained confidence and control (“I’ll never edit a website” → on-the-spot edits).
- Solid foundation: Foundation set for AI-speed pivots without breaking the bank, consistent with our “Empower, don’t trap” value.
